the staff was absolutely fantastic for our entire stay here! we felt that we got an authentic experience on our honeymoon. we had an amazing wine tasting (forgive me as I'm writing this review super late, but his name started with an A) - he was absolutely fantastic and we learned a lot of new things about wine. the restaurant was delicious. but, our most favorite part was getting to spend time with Airin and the beautiful horses! we had schedule horseback riding way back and it was one of the top things i wanted to do on my honeymoon, unfortunately weather was not in our favor - BUT Airin saw how much we wanted to experience it and she was able to take us on a quick little walk nearby and it was so worth it! she was so knowledgable about the horses and you could really tell she loves them all and is the best caregiver to them! the only reason i knocked off a star was because i noticed there was not many shelter options for the horses. the property is huge, multiple different villas throughout the entirety, so we saw horses that weren't the ones in the main stables roaming abouts (which is great they are free to roam and do as they please), but what concerned me was there didn't seem to be more shelter if bad weather comes along? There was only so much room inside the stables and there are a ton of horses. I would love to come back to visit Airin, the horses, and the beautiful property + experiences, but hope that when I do there is more shelter put in place for these horses - I cannot imagine it takes much time or money! the owners should give a huge shout out to their staff because it's the main reason my husband & I want to come back!
Risposta del proprietario: Dear Jess, thank you very much for your feedback and for taking the time to review us. We appreciate your kind words about our instructor, Airin and are delighted to hear that she made your experience so special and unforgettable. We strive to create beautiful memories for all our guests, and are glad that Airin was able to share her knowledge and passion with you.Regarding your observations about the horses, we would like to explain that prioritizing their natural behavior and well-being is central to our approach. Many of our horses are kept in large paddocks for most of the year. This allows them to engage in natural behaviors like grazing, socializing, and exploring, which are crucial for their physical and mental health. We have a significant number of senior horses, and it is well-known that they thrive in an outdoor environment within their herd enjoying their retirement. Of course, we provide adequate shelter for all horses during inclement weather and ensure they have ample access to fresh water and a balanced diet at all times.We sincerely value your feedback and are glad to hear you enjoyed your wine tasting and that you had an unforgettable stay overall. We look forward to having you as our guests again and send you our best wishes! Your Diacceroni Team
